Terms of service
Terms of Service
Last Updated: November 11, 2025
1. Overview
Welcome to Shop With Roxy! The terms “we,” “us,” and “our” refer to Roxanne A. Martinez d/b/a Shop With Roxy.
We operate this online boutique and all related services (the “Services”) through shopwithroxyofficial.com, powered by Shopify.
By accessing or using our Services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy.
If you do not agree to these Terms, please do not use or access our Services.
2. Eligibility and Account Responsibilities
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
You agree to provide accurate and current information for all purchases and account activity.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
3. Our Products
We make every effort to display our products accurately, but please note that colors and appearances may vary slightly based on lighting or device settings.
All products are subject to availability and may be discontinued or modified at any time without notice.
Some items offered are pre-loved or boutique closeout pieces and may show light signs of wear. Any notable imperfections will be described in the product listing to the best of our ability.
4. Orders and Payments
By placing an order, you agree to purchase the selected items under these Terms.
All orders are subject to acceptance and availability. We reserve the right to cancel or limit quantities for any reason.
You agree to provide accurate, current, and complete purchase and payment information.
All prices are listed in USD and are subject to change without notice.
Taxes and shipping are calculated at checkout according to applicable laws.
Payments are processed securely through Shopify Payments, PayPal, or other trusted processors. We never store your full credit card information.
5. Shipping and Delivery
We currently ship within the United States.
Processing times and estimated delivery windows are outlined in our Shipping Policy.
Once your order has been transferred to the shipping carrier, we are not responsible for delays, lost packages, or damage caused in transit.
Title and risk of loss pass to you upon delivery to the carrier.
6. Returns and Exchanges
Please review our Refund & Return Policy for details.
Certain items (such as clearance, jewelry, and accessories) are final sale and not eligible for return or exchange.
7. Intellectual Property
All content, trademarks, designs, and media on our Site are the property of Shop With Roxy, its licensors, or affiliates, and are protected by intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission.
Shopify and its logos are trademarks of Shopify Inc., used under license.
8. Third-Party Tools and Links
Our Services may contain third-party tools or links (for example, social media or shipping partners).
We are not responsible for the content, policies, or practices of any third-party websites or services.
Your use of third-party tools or links is entirely at your own risk.
9. Relationship with Shopify
Our store is hosted on Shopify Inc., which provides the ecommerce platform that allows us to sell our products to you.
Shopify is not a party to any transactions between you and Shop With Roxy and is not responsible for any issues relating to your purchase or order fulfillment.
For more on Shopify’s policies, see their Privacy Policy.
10. Limitation of Liability
To the fullest extent permitted by law, Shop With Roxy, its owner, employees, and affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Services or any products purchased through them.
We make no warranty that the Services will be uninterrupted, timely, secure, or error-free.
11. Indemnification
You agree to indemnify and hold harmless Shop With Roxy and its affiliates from any claims, damages, or expenses arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.
12. Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.
You consent to the exclusive jurisdiction of the state and federal courts located in New York.
13. Termination
We may terminate or suspend access to our Services at any time, without notice, if you violate these Terms or engage in any activity that could harm the brand, customers, or systems of Shop With Roxy.
All obligations incurred prior to termination (including payment and intellectual property protections) shall survive termination.
14. Changes to Terms
We reserve the right to update or modify these Terms at any time.
The latest version will always be posted on this page with a revised “Last Updated” date.
Your continued use of our Services after changes are posted constitutes your acceptance of the new Terms.
15. Contact Information
Questions about these Terms of Service should be directed to:
📧 info@shopwithroxyofficial.com
or via our Contact Form on shopwithroxyofficial.com/pages/contact
Our business operates as Roxanne A. Martinez d/b/a Shop With Roxy, based in New York.
For privacy and safety reasons, we do not list our residential address or phone number publicly.
✨ Thank you for shopping with Shop With Roxy — your support means the world to us! 💕