Privacy policy

Privacy Policy

Last Updated: November 11, 2025

1. Overview

Welcome to Shop With Roxy!
This Privacy Policy describes how Roxanne A. Martinez d/b/a Shop With Roxy (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website, shopwithroxyofficial.com, or interact with any of our related services (the “Services”).

By visiting or using our Site, you agree to this Privacy Policy and our Terms of Service. If you do not agree, please do not use our Site or Services.

Shop With Roxy is powered by Shopify, which enables us to provide a secure and seamless shopping experience for you.

2. Information We Collect

We collect personal information to provide and improve our Services. This may include:

  • Contact details: name, email, billing/shipping address, and phone number (if provided).

  • Payment information: processed securely through Shopify Payments, PayPal, or other providers (we never store your full credit card details).

  • Order and transaction details: products purchased, payment confirmation, and shipping updates.

  • Technical data: IP address, browser type, device information, and cookies that help personalize your experience.

  • Communications: messages, emails, or feedback you send to us.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders, including payment and shipping.

  • Communicate with you about orders, updates, and promotions.

  • Improve our website and product offerings.

  • Provide customer support.

  • Detect and prevent fraud or misuse.

  • Comply with applicable laws and tax requirements.

We do not sell, rent, or trade your personal information to third parties.

4. Sharing Your Information

We share your data only with trusted service providers necessary to operate our business, including:

  • Shopify (our ecommerce platform)

  • Payment processors (Shopify Payments, PayPal, etc.)

  • Shipping carriers (USPS, UPS, etc.)

  • Analytics tools (Shopify Analytics, Google Analytics, Meta Pixel, etc.)

These third parties are only authorized to use your data as needed to perform their services.

To learn more about how Shopify uses your personal information, visit the Shopify Privacy Policy.

5. Cookies and Analytics

Our Site uses cookies and similar technologies to improve your browsing and checkout experience.
Cookies help us remember your cart, recommend products, and analyze traffic.

You can choose to disable cookies through your browser settings, but some features of our Site may not function properly.

6. Data Retention

We retain your personal information for as long as necessary to fulfill orders, meet legal obligations, resolve disputes, and enforce our agreements.

If you would like your personal data deleted, please contact us at info@shopwithroxyofficial.com.

7. Security

We take reasonable precautions to protect your information from loss, misuse, or unauthorized access.
All transactions are processed through secure, encrypted networks via Shopify’s PCI-compliant systems.
While no online transmission is completely secure, we follow industry best practices to safeguard your data.

8. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Accessing or requesting a copy of your data.

  • Requesting correction or deletion of your data.

  • Withdrawing consent for marketing emails (use the “unsubscribe” link or contact us directly).

We will respond to valid requests in accordance with applicable law.

9. Children’s Privacy

Our website and Services are intended for adults.
We do not knowingly collect information from individuals under 13. If a parent or guardian believes a child has provided personal information, please contact us so we can delete it.

10. International Users

If you access our Services from outside the United States, please note that your information may be transferred to and processed in the U.S. where our servers and Shopify’s servers are located.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
When we do, we’ll revise the “Last Updated” date above. Your continued use of our Services means you accept the updated Policy.

12. Contact Us

If you have any questions, privacy concerns, or requests, please contact us at:
📧 info@shopwithroxyofficial.com
or use the Contact Form on our website: shopwithroxyofficial.com/pages/contact

Our business operates as Roxanne A. Martinez d/b/a Shop With Roxy, a New York-based boutique.
For privacy and safety reasons, we do not list our residential business address or phone number publicly.

✨ Thank you for trusting Shop With Roxy — we value your privacy as much as your style. 💕