Shipping policy
Shipping Policy
Last Updated: November 11, 2025
Processing Time
Orders ship within 2 to 5 business days (excluding weekends and holidays). During sales or launch events, processing may take an extra day or two.
Shipping Rates & Carriers
Rates are calculated at checkout based on weight and destination. All orders ship via USPS or UPS.
We currently ship within the United States only.
Tracking
Once your order ships, you’ll receive an email with tracking information.
Lost or Delayed Packages
We are not responsible for packages lost or delayed after carrier pickup. If a package shows delivered but you cannot locate it, please contact the carrier directly and email us for assistance if needed.
Wrong Address Disclaimer
Please double-check your shipping address before checkout. We cannot change addresses after an order is processed.
Delivery Delays
Weather or carrier issues may impact delivery times. We cannot guarantee shipping dates once an order has left our facility.